📖 What is IT Asset Management (ITAM)?
The practice of planning and managing the full lifecycle of all IT assets, to help the organization maximize value, control costs, manage risks, and support decision-making.
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Sensei Says:
"ITAM is all about the MONEY and LIFECYCLE of assets. Think costs, compliance, and risk."
📚 Certification: ITIL 4 Foundation (ITIL4-Foundation)
🔑 What are the Key Concepts of IT Asset Management (ITAM)?
- ▸ Tracks assets from procurement to disposal.
- ▸ Helps ensure software license compliance (audits).
- ▸ Maintains an accurate IT asset register.
🎯 How does IT Asset Management (ITAM) appear on the ITIL4-Foundation Exam?
Questions asking which practice manages costs and risks of computing equipment or software.
Identifying the practice responsible for software license compliance.
❓ Frequently Asked Questions
How is ITAM different from Configuration Management?
ITAM focuses on financial value and lifecycle, whereas Configuration Management focuses on relationships and service dependencies.
Related Terms from ITIL 4 Foundation
Deliver and Support (Value Chain Activity)
Service Offering
Organization
Service Desk
Plan (Value Chain Activity)
Optimization