Home > Glossary > ITIL 4 Foundation > Process

📖 What is Process?

A set of interrelated or interacting activities that transform inputs into outputs.

🥋 Sensei Says:

"Processes are the specific procedures or instructions that make up the broader value stream."

📚 Certification: ITIL 4 Foundation (ITIL4-Foundation)

🔑 What are the Key Concepts of Process?

▸ Defines the sequence of actions and their dependencies.
▸ Processes take one or more defined inputs and turn them into defined outputs.
▸ Often documented in detail to ensure consistency.

🎯 How does Process appear on the ITIL4-Foundation Exam?

Identifying the term for activities that turn inputs into outputs.

❓ Frequently Asked Questions

Can a process exist without a value stream?

Processes exist, but to be truly effective in ITIL 4, they should contribute to an end-to-end value stream.

Related Terms from ITIL 4 Foundation

Plan (Value Chain Activity) IT Asset Continuous Deployment Continual Improvement Practice Collaborate and Promote Visibility Service Desk

📝 Related Study Guides

Study Guide 5 min read

Top ITIL 4 Foundation Study Tips for Success

The key to passing the ITIL 4 Foundation exam is combining a solid understanding of the core concepts, like the Service Value System and Four Dimensions, with consistent practice using high-quality mock exams.

Study Guide 6 min read

How to Pass ITIL 4 Foundation on Your First Try

To pass the ITIL 4 Foundation exam on your first try, you must master the ITIL vocabulary, grasp the core concepts like the Service Value Chain, and validate your knowledge through rigorous practice exams.

Deep Dive 4 min read

ITIL 4 Foundation Exam Format Explained

The ITIL 4 Foundation exam is a 60-minute, closed-book exam consisting of 40 multiple-choice questions. You need a score of 65% (26 out of 40) to pass.