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Executing Value: ITIL 4 Project Management Practice

Deep Dive Cert Sensei Team 2026-09-02 5 min read

The purpose of the project management practice is to ensure that all projects in the organization are successfully delivered.

#ITIL 4 #Project Management #Agile #Waterfall #ITIL Foundation

Delivering Change Effectively

A project is a temporary endeavor undertaken to create a unique product, service, or result. The project management practice provides the structure, processes, and tools to manage these endeavors successfully, balancing scope, time, cost, and quality.

Agile vs. Waterfall

ITIL 4 embraces modern project management methodologies, acknowledging that both predictive (Waterfall) and adaptive (Agile) approaches have their place, depending on the nature of the project and the level of uncertainty.

To fully grasp how project management interacts with service design and transition, testing yourself with comprehensive platforms like Cert Sensei is highly advised.

❓ Frequently Asked Questions

What is the primary purpose of the Project Management practice in ITIL 4?

The purpose is to ensure that all projects within the organization are successfully delivered, balancing scope, time, cost, and quality.


How does ITIL 4 approach Waterfall versus Agile project management?

ITIL 4 supports both predictive (Waterfall) and adaptive (Agile) methodologies, recommending that organizations select the framework that best fits project complexity and requirements.


What is a project according to ITIL 4?

A project is a temporary endeavor undertaken to create a unique product, service, or result with clearly defined objectives and constraints.

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