Home > Glossary > ITIL 4 Foundation > Optimization

📖 What is Optimization?

The act of making a system, design, or decision as fully perfect, functional, or effective as possible within given constraints.

🥋 Sensei Says:

"It is a continuous journey. You optimize to the point of diminishing returns."

📚 Certification: ITIL 4 Foundation (ITIL4-Foundation)

🔑 What are the Key Concepts of Optimization?

▸ Requires understanding the current state and the agreed future state.
▸ Should be done collaboratively with stakeholders.
▸ Essential prerequisite before any automation effort.

🎯 How does Optimization appear on the ITIL4-Foundation Exam?

Scenarios highlighting the first step before applying technology (streamlining the manual process).

❓ Frequently Asked Questions

Does optimization mean perfection?

No, it means making it as effective as necessary within constraints, aligning with 'Keep it simple and practical'.

Related Terms from ITIL 4 Foundation

Output Continual Improvement Register (CIR) IT Asset Incident Management Service Value Chain (SVC) Collaborate and Promote Visibility

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