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📖 What is Output?

A tangible or intangible deliverable of an activity.

🥋 Sensei Says:

"Outputs are the 'things' produced. Think of a report, a server, or an app."

📚 Certification: ITIL 4 Foundation (ITIL4-Foundation)

🔑 What are the Key Concepts of Output?

▸ Outputs are produced by activities.
▸ Outputs act as building blocks to enable outcomes.

🎯 How does Output appear on the ITIL4-Foundation Exam?

Identifying an output from a list of options (e.g., a wedding album is an output, a happy marriage is an outcome).

❓ Frequently Asked Questions

Why do we care about outputs if outcomes are more important?

Because you cannot achieve outcomes without the necessary outputs.

Related Terms from ITIL 4 Foundation

Problem Management Process Service Desk Release Continual Improvement Practice Optimize and Automate

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