📖 What is Standard Change?
A low-risk, pre-authorized change that is well understood and fully documented, and can be implemented without needing additional authorization.
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Sensei Says:
"Think of a standard change like ordering a combo meal at a fast-food restaurant. It's routine, pre-approved, and follows a strict procedure."
📚 Certification: ITIL 4 Foundation (ITIL4-Foundation)
🔑 What are the Key Concepts of Standard Change?
- ▸ Often initiated as service requests.
- ▸ Risk assessment is done when the procedure is first created or modified, not every time it is executed.
🎯 How does Standard Change appear on the ITIL4-Foundation Exam?
Scenarios describing a change that doesn't need to go to a change authority for approval (because it's pre-authorized).
❓ Frequently Asked Questions
Do standard changes need risk assessment?
Yes, but only once when the standard change procedure is initially created or reviewed, not each time it runs.
Related Terms from ITIL 4 Foundation
Customer
Service Provider
Service Offering
Progress Iteratively with Feedback
Event
Obtain/Build (Value Chain Activity)