Home > Glossary > ITIL 4 Foundation > Value Stream

📖 What is Value Stream?

A series of steps an organization undertakes to create and deliver products and services to consumers.

🥋 Sensei Says:

"A value stream is a specific journey through the Service Value Chain to handle a particular scenario (like onboarding a new user)."

📚 Certification: ITIL 4 Foundation (ITIL4-Foundation)

🔑 What are the Key Concepts of Value Stream?

▸ Combines the organization's value chain activities in specific ways.
▸ Designed to respond to a particular type of demand or opportunity.
▸ Should be continually evaluated and optimized.

🎯 How does Value Stream appear on the ITIL4-Foundation Exam?

Questions asking what a series of steps to create and deliver products/services is called.

❓ Frequently Asked Questions

Can an organization have more than one value stream?

Yes, organizations typically have multiple value streams for different types of requests, incidents, and changes.

Related Terms from ITIL 4 Foundation

Process Information and Technology Plan (Value Chain Activity) Service Desk Release Organizational Culture

📝 Related Study Guides

Study Guide 5 min read

Top ITIL 4 Foundation Study Tips for Success

The key to passing the ITIL 4 Foundation exam is combining a solid understanding of the core concepts, like the Service Value System and Four Dimensions, with consistent practice using high-quality mock exams.

Study Guide 6 min read

How to Pass ITIL 4 Foundation on Your First Try

To pass the ITIL 4 Foundation exam on your first try, you must master the ITIL vocabulary, grasp the core concepts like the Service Value Chain, and validate your knowledge through rigorous practice exams.

Deep Dive 4 min read

ITIL 4 Foundation Exam Format Explained

The ITIL 4 Foundation exam is a 60-minute, closed-book exam consisting of 40 multiple-choice questions. You need a score of 65% (26 out of 40) to pass.