📖 What is Change Enablement?
The practice of ensuring that risks are properly assessed, authorizing changes to proceed, and managing a change schedule in order to maximize the number of successful service and product changes.
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Sensei Says:
"Don't confuse this with Change Management (which is now mostly Organizational Change Management in ITIL 4). Change Enablement focuses on IT changes."
📚 Certification: ITIL 4 Foundation (ITIL4-Foundation)
🔑 What are the Key Concepts of Change Enablement?
- ▸ Balances the need to make beneficial changes with the need to protect services.
- ▸ Utilizes a change schedule to help plan changes, assist in communication, avoid conflicts, and assign resources.
🎯 How does Change Enablement appear on the ITIL4-Foundation Exam?
Questions asking which practice maximizes the number of successful changes.
Identifying the purpose of a change schedule.
❓ Frequently Asked Questions
Does change enablement approve every single change?
No, standard changes are pre-authorized.
Related Terms from ITIL 4 Foundation
Automation
Service Consumption
Current State Assessment
Plan (Value Chain Activity)
Deliver and Support (Value Chain Activity)
Standard Change