📖 What is Emergency Change?
A change that must be introduced as soon as possible, for example, to resolve an incident or implement a security patch.
"Emergency changes bypass standard testing to save time, but they still need approval, just from a faster, dedicated emergency change authority."
📚 Certification: ITIL 4 Foundation (ITIL4-Foundation)
🔑 What are the Key Concepts of Emergency Change?
- ▸ Not included in a standard change schedule.
- ▸ Assessment and authorization are expedited to ensure rapid implementation.
🎯 How does Emergency Change appear on the ITIL4-Foundation Exam?
Identifying the type of change used to quickly resolve a major incident or apply an urgent security patch.
❓ Frequently Asked Questions
Are emergency changes tested?
Testing may be reduced or skipped entirely to implement the change quickly, though it is not ideal.